Sunshine Coast roots. A new wave of business.

You’re on the tools.
Keep enquiries
moving.

We set up AI enquiry assistants for trades and home service businesses. Collect customer details, keep requests organised and give your team a clearer next step — with people behind the technology.

Talk about your business ↗Explore the first use case

For trades, gardening, gutter cleaning, pool services and property care.

LESS CHASING. MORE CLARITY.

“I’m on a job. A new customer needs help with a leaking tap.”
Capture the enquiry.
Ask the right questions.
Keep the details together.
Service + suburbOrganised
Contact detailsReady for follow-up

Illustrative workflow — configured to your business.

Trades & electricalGardening & property careGutter cleaningPool services
A business should not need ten versions of you.

Give the repetitive work a better system.

01 / ENQUIRIES

Keep the conversation moving.

Help customers explain what they need. Collect their name, phone number, requested service and suburb, with an assistant configured around your business.

02 / ORGANISATION

Know what needs attention.

Bring contacts and enquiry information into a CRM. Create a clearer path from first message to the next human action.

03 / AUTOMATION

Build around your daily work.

Start with one enquiry channel that fits your business. SMS, WhatsApp or website chat can be assessed and configured for your pilot. We test the agreed flow before activation.

Software + people

A subscription experience.
A team behind it.

Your business has its own services, customers and ways of working. Newave combines recurring software and support with an assisted setup. You don’t need a website for every channel.

Need a website, voice answering or a more specialised workflow? We scope those projects separately.

01 — Show us the friction

Tell us where enquiries get lost or admin gets in the way.

02 — Agree on a focused pilot

Start with a paid 14-day pilot. Agree on the channel, usage limits, setup fee and implementation steps before you commit.

03 — Connect, test, then activate

We configure the agreed channels and tools, test the flow and help your team use it.

04 — Measure what matters

Captured leads, booked jobs where applicable, and time saved. Improve from real evidence.

Try one example

On the tools.
Still open to enquiries.

Try our plumbing example: the assistant collects the requested service, suburb, first name and callback number, then saves those details in a CRM. We adapt the questions and instructions to your trade or home service business.

Our plumbing example represents a fictional business. It does not arrange real services, bookings or callbacks.

Try the AI assistant ↗Request a guided demo ↗
A focused first step

Your enquiry assistant.
A$397 per month.

One agreed text channel, an assistant configured around your business, organised customer details in a CRM and ongoing support.

Start with a paid 14-day pilot once your setup is tested and approved. Continue monthly if it fits your business.

Setup is quoted separately. Included usage and any phone or messaging costs are agreed before you start.

Discuss your pilot ↗
Good questions

Clear expectations. Better beginnings.

Which businesses is this for?

Trades and home service businesses, including plumbers, electricians, gardeners, gutter cleaners and pool service providers. The pilot is tailored to your services and the way customers contact you.

Do I need a website?

A website is needed for website chat. SMS and WhatsApp setups can work without one, depending on the channel and number configuration. We review your current enquiry process first.

Can I keep my existing tools?

We review your current setup first. Available integrations, permissions and any required changes are agreed before implementation.

Does this replace my team?

The goal is to handle repetitive steps and organise information. We define when a person should take over and which decisions remain with your team.

What does it cost?

The monthly service is A$397 for the agreed text assistant and support. Your proposal sets out the setup fee, included usage and any separate phone or messaging costs before you commit. Extra channels and voice answering are scoped separately.

THE NEXT WAVE STARTS WITH ONE CONVERSATION.

What would you take off your plate?

Tell us about your business and one task you want to improve.

Message Newave ↗